Visitor Attractions

What a great way to spend summer, visiting some of the brilliant visitor attractions in the East of England. As a trained freelance assessor I will test everything before I go including the website, promotional material, social media streams and leaflets. Then there is the visit itself where I mingle with the other visitors and assess every facet of the attraction, interacting with all members of staff, testing the cafe, shop, experiencing the whole visitor journey. Once I have made myself known at the end of the visit, there is the detailed feedback and debrief, followed by a written report, including any recommendations that I feel are relevant.  All areas must meet the high standard required to be awarded VisitEngland's Quality Rose Marque. I love my job!