 What are we going to see in our dining establishments once we are out of lockdown? Well I don't have a crystal ball but I think we might see smaller, very seasonal menus replacing large and lengthy menus. It will be necessary for restaurants to purchase supplies cautiously, in order to adapt not only to the financial restraints caused by the long lockdown but also price changes and availabilty caused by Brexit. Smaller menus will help. Perhaps there will also be a focus on food origins, moving away from Europe to a more global table. Customers who are itching to travel will be looking to spice up their dining experience. Middle Eastern, North African, Moroccan, Sri Lankan, Caribbean, African/American and other world cusines have all been popular in lockdown. Having a holistic approach to culture and food heritage would bode well with customers, many of whose habits and preferences will have changed and many will have become accustomed to cooking superb meals at home. The digital customer experience will also be critical to retaining current customers and enticing in new clientele. Instead of simply reverting to business as usual, seize the opportunity to innovate. The actions that you take now will go a long way in preserving the future of your business.
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